Can I bring my pet?

Yes, dogs are very welcome and will love exploring the woodland with you! We charge a small fee per dog.

Is smoking allowed in the accommodation?

No, smoking is strictly prohibited.

How do I make a reservation?

You can make a reservation by using our online booking system on our website. Please drop us an email on hello@claywoodshropshire.co.uk if you have any queries.

What payment methods do you accept?

We accept payment by visa, mastercard, and bank transfers.

What is your cancellation policy?

Our cancellation policy varies depending on the timing of the cancellation. Please refer to our terms and conditions or contact us for specific details.

Can I modify or change my reservation after it's been confirmed?

Subject to availability, we may be able to assist with reservation modifications. Please contact us for further assistance.

What amenities are provided?

You will find a fully equipped kitchen, dining area, comfortable living room, private bedrooms, outdoor spaces, and various other amenities. Please refer to the accommodation page for specific details.

Is there parking available?

Yes, we offer on-site parking facilities for our guests for up to two cars.

Are bed linens and towels provided?

Yes, soft towels and organic cotton bedding is provided for all of our guests.

What are the check-in and check-out times?

Standard check-in time is from 3.30pm, and check-out by 10.30. 

What should I do if I encounter any issues during my stay?

We live nearby, so are on hand to help resolve any issues you may encounter during your stay.